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GDPR

Last Updated: [Insert Date]

At Adorabell Glamping, we are committed to protecting your privacy and ensuring that your personal data is handled securely and in accordance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, and safeguard your personal data when you interact with our website and services.

1. Who We Are

Adorabell Glamping offers bell tent rentals for outdoor experiences. Our registered business address is:
Stoneyford Kilkenny

Email: adorabellglamping@hotmail.com

2. What Personal Data We Collect

We may collect the following personal data when you use our website or make a booking with us:

  • Contact Information: Name, email address, phone number

  • Booking Details: Date of booking, number of guests, special requests, payment details

  • Payment Information: Credit/debit card details or payment service information (handled securely through third-party payment providers)

  • Website Usage Information: IP address, browser type, location data, referral source, pages visited, and time spent on the website

3. How We Use Your Data

We use your personal data for the following purposes:

  • To process bookings and reservations

  • To provide customer support and respond to your inquiries

  • To send you updates about your booking (e.g., confirmation, reminders, or changes)

  • To process payments securely

  • To improve our website and services (e.g., analyze user behavior on our site)

  • To send promotional materials, newsletters, and offers, if you have opted in to receive such communications

4. How We Protect Your Data

We take data security seriously and implement appropriate technical and organisational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure encryption of payment transactions

  • Secure storage of personal data on servers

  • Limited access to personal data for staff on a need-to-know basis

5. Your Rights Under GDPR

As a user, you have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you.

  • Right to Rectification: You can request corrections to inaccurate or incomplete data.

  • Right to Erasure: You can request the deletion of your personal data, subject to legal obligations.

  • Right to Restrict Processing: You can ask us to limit the processing of your data in certain situations.

  • Right to Object: You can object to the processing of your data for direct marketing purposes.

  • Right to Data Portability: You can request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact us using the details provided in the "Contact Information" section.

6. How Long We Retain Your Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, booking details may be retained for up to 5 years to comply with financial record-keeping requirements. You can request deletion of your data earlier, where applicable.

7. Sharing Your Data

We do not share your personal data with third parties except as necessary for the following purposes:

  • Third-Party Payment Processors: To process payments securely

  • Service Providers: We may share your data with third-party companies who provide services on our behalf (e.g., email communication, analytics tools). These service providers are contractually obligated to protect your data and use it only for the specific services they provide to us.

We do not sell or rent your personal data to any third parties for marketing purposes.

8. Cookies

Our website uses cookies to enhance your user experience. These cookies may track website usage, preferences, and analyse traffic patterns. You can control and manage cookies through your browser settings. For more information on cookies, please see our Cookie Policy.

9. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data in compliance with GDPR, such as using standard contractual clauses or other approved mechanisms.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a revised "Last Updated" date. Please review this page periodically to stay informed about how we are protecting your personal data.

11. Contact Us

If you have any questions or concerns about how we handle your personal data, please contact us.

This GDPR page provides a good starting point for compliance. Make sure to customise the details and add any specific services or procedures relevant to your business.

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